Crashpad Mediation - Referral Process
If you wish to refer a young person to the Crashpad Mediation Scheme, please follow these guidelines:
Make sure the young person meets the eligibility criteria.
Telephone the Crashpad Mediation office on 01707 272769
Complete the Crashpad referral forms (see below)in as much detail as possible and fax to us on
01707 273614
If the Crashpad bed is required on the day of referral, make sure the Crashpad Team will be able to contact the young person to make the necessary arrangements. This may mean allowing the young person to use the telephone in the Housing Office to speak directly with the Crashpad Team if no mobile phone number is available.
If the Crashpad beds for your area are not available, the young person should be placed in approved bed and breakfast accommodation or in Local Authority temporary accommodation until a Crashpad bed becomes vacant.
Once a young person is accepted into a Crashpad, the mediator will make contact and set up an appointment.
Referrals will be acknowledged in writing within one week giving a case reference number, which should be quoted in all contact with us about the case.
After the case is closed, we will notify you of the outcome.
PLEASE NOTE:
Referrals cannot be accepted after 4.00pm.
Emergency ‘out of hours’ cover for the Crashpad Host is the responsibility of the referring agency.
CRASHPAD MEDIATION – REFERRAL GUIDELINES
The young person must be aged 16 or 17.
The young person must be presenting as homeless due to family breakdown.
The client must agree to be referred to the scheme. It should be explained to the young person that they will not be forced to participate in meetings with other family members if they do not wish to do so. They will only be required to meet with a Crashpad mediator to discuss their situation.
A young person may access Crashpad accommodation even if they initially refuse to participate in mediation, provided they meet the referral criteria. In this instance the young person will be given three days to agree to meet with a Crashpad mediator. If the young person still refuses to participate in mediation, the Crashpad accommodation contract will be cancelled and the young person will be asked to leave.
Referrals to the scheme may be accepted if a young person is threatened with homelessness if the referring agency feels that mediation would be beneficial. It will be the responsibility of the referring agency to obtain the agreement of both parties in the dispute to participate in mediation. Priority will be given to young persons in Crashpad accommodation. Therefore such cases will be accepted only if the mediator has sufficient time to undertake this work.
Referrals will not be accepted if the young person is currently under the influence of alcohol or illegal substances. We may also decide not to place a young person if they have committed serious violent or sexual offences, or are suffering from a serious psychiatric illness, which may pose unacceptable risks to the Crashpad Host.
The Crashpad Mediator’s role is only to mediate between the young person and his/her family or carer. They will not become involved in negotiations, advocacy, advice or other support.
If mediation is successful and the young person is able to return home, we will send details of information available at HYHG Projects, with the aim of preventing future housing crisis. If, for any reason, the young person is not able to return home, a Herts Young Homeless Group Project Worker will provide assistance with finding alternative accommodation.
The following are 2 forms that need to be completed by the referring agency and client:
CRASHPAD MEDIATION REFERRAL FORM
Date of Referral
Referring Agency:
Contact Name
Telephone No
Client Details:
Name
Date of Birth Gender Male / Female
Last Address
Telephone No Mobile
Has the young person agreed to participate in mediation?YES/NO
Parent/carer Details:
Name
Address
Telephone No Mobile
Have the parents/carer agreed to participate in mediation?YES/NO
Contacts Information
If the young person has been involved with any of the agencies listed below, please provide contact names and addresses.
AGENCY CONTACT NAME PHONE NUMBER
CSF
Connexions
Herts Young Homeless Group
Youth Offending Team
Mental Health Worker
Drug/alcohol support
Counsellor
Solicitor
PLEASE FAX TO US ON: 01707 273614
CRASHPAD REFERRAL FORM –
FOR COMPLETION BY CLIENT
Name:
Date of Birth N.I. Number
Do you agree to this referral? YES/NO
Have you been referred to Crashpad before? YES/NO
If so please give details
Please answer the following questions honestly – information can and will be checked. If information is withheld it may affect your Crashpad placement and/or your housing application. This information is requested to assist us in referring you to the most suitable Crashpad. We will not disclose personal details about you unless they are relevant (for example if you say that you suffer from epilepsy we will need to inform the Crashpad host so that they will know what to do in a n emergency).
Do you suffer from any medical conditions (i.e. Asthma, Epilepsy etc.)? YES/NO
If YES, please state what and give details of any medication
Have you ever committed an offence? YES/NO
If YES, please give details
Do you use drugs, alcohol or solvents? YES/NO
If YES, please give details (including occasional or recreational use)
Do you have any special needs in elation to your mental health? YES/NO
If YES, please give details
Do you consider yourself to have a disability? YES/NO
If YES, please give details
Please provide any additional information which is important to you, for example religious beliefs, dislike of pets, wish to avoid certain areas, diet etc.
Signed
Date
Please Fax back to us on: 01707 273614
Make sure the young person meets the eligibility criteria.
Telephone the Crashpad Mediation office on
Complete the Crashpad referral forms (see below)in as much detail as possible and fax to us on
If the Crashpad bed is required on the day of referral, make sure the Crashpad Team will be able to contact the young person to make the necessary arrangements. This may mean allowing the young person to use the telephone in the Housing Office to speak directly with the Crashpad Team if no mobile phone number is available.
If the Crashpad beds for your area are not available, the young person should be placed in approved bed and breakfast accommodation or in Local Authority temporary accommodation until a Crashpad bed becomes vacant.
Once a young person is accepted into a Crashpad, the mediator will make contact and set up an appointment.
Referrals will be acknowledged in writing within one week giving a case reference number, which should be quoted in all contact with us about the case.
After the case is closed, we will notify you of the outcome.
PLEASE NOTE:
Referrals cannot be accepted after 4.00pm.
Emergency ‘out of hours’ cover for the Crashpad Host is the responsibility of the referring agency.
CRASHPAD MEDIATION – REFERRAL GUIDELINES
The young person must be aged 16 or 17.
The young person must be presenting as homeless due to family breakdown.
The client must agree to be referred to the scheme. It should be explained to the young person that they will not be forced to participate in meetings with other family members if they do not wish to do so. They will only be required to meet with a Crashpad mediator to discuss their situation.
A young person may access Crashpad accommodation even if they initially refuse to participate in mediation, provided they meet the referral criteria. In this instance the young person will be given three days to agree to meet with a Crashpad mediator. If the young person still refuses to participate in mediation, the Crashpad accommodation contract will be cancelled and the young person will be asked to leave.
Referrals to the scheme may be accepted if a young person is threatened with homelessness if the referring agency feels that mediation would be beneficial. It will be the responsibility of the referring agency to obtain the agreement of both parties in the dispute to participate in mediation. Priority will be given to young persons in Crashpad accommodation. Therefore such cases will be accepted only if the mediator has sufficient time to undertake this work.
Referrals will not be accepted if the young person is currently under the influence of alcohol or illegal substances. We may also decide not to place a young person if they have committed serious violent or sexual offences, or are suffering from a serious psychiatric illness, which may pose unacceptable risks to the Crashpad Host.
The Crashpad Mediator’s role is only to mediate between the young person and his/her family or carer. They will not become involved in negotiations, advocacy, advice or other support.
If mediation is successful and the young person is able to return home, we will send details of information available at HYHG Projects, with the aim of preventing future housing crisis. If, for any reason, the young person is not able to return home, a Herts Young Homeless Group Project Worker will provide assistance with finding alternative accommodation.
The following are 2 forms that need to be completed by the referring agency and client:
CRASHPAD MEDIATION REFERRAL FORM
Date of Referral
Referring Agency:
Contact Name
Telephone No
Client Details:
Name
Date of Birth Gender Male / Female
Last Address
Telephone No Mobile
Has the young person agreed to participate in mediation?YES/NO
Parent/carer Details:
Name
Address
Telephone No Mobile
Have the parents/carer agreed to participate in mediation?YES/NO
Contacts Information
If the young person has been involved with any of the agencies listed below, please provide contact names and addresses.
AGENCY CONTACT NAME PHONE NUMBER
CSF
Connexions
Herts Young Homeless Group
Youth Offending Team
Mental Health Worker
Drug/alcohol support
Counsellor
Solicitor
PLEASE FAX TO US ON:
CRASHPAD REFERRAL FORM –
FOR COMPLETION BY CLIENT
Name:
Date of Birth N.I. Number
Do you agree to this referral? YES/NO
Have you been referred to Crashpad before? YES/NO
If so please give details
Please answer the following questions honestly – information can and will be checked. If information is withheld it may affect your Crashpad placement and/or your housing application. This information is requested to assist us in referring you to the most suitable Crashpad. We will not disclose personal details about you unless they are relevant (for example if you say that you suffer from epilepsy we will need to inform the Crashpad host so that they will know what to do in a n emergency).
Do you suffer from any medical conditions (i.e. Asthma, Epilepsy etc.)? YES/NO
If YES, please state what and give details of any medication
Have you ever committed an offence? YES/NO
If YES, please give details
Do you use drugs, alcohol or solvents? YES/NO
If YES, please give details (including occasional or recreational use)
Do you have any special needs in elation to your mental health? YES/NO
If YES, please give details
Do you consider yourself to have a disability? YES/NO
If YES, please give details
Please provide any additional information which is important to you, for example religious beliefs, dislike of pets, wish to avoid certain areas, diet etc.
Signed
Date
Please Fax back to us on:
